Frequently Asked Questions


  • You just need to have a domain, Contact Details, and a paragraph about the company or business.

  • A Transaction Email Service enables you to send automated, event-driven emails such as password resets, order confirmations, and account notifications. These emails are typically triggered by user actions and are essential for smooth user experience and communication.


  • Our service offers a robust API and SMTP gateway, allowing you to integrate and send transactional emails with ease. Whether you prefer direct SMTP or using a RESTful API, our platform is built to support both methods securely and reliably.


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    We use a credit-based system. One credit costs ₹1500 and allows you to send up to 10,000 emails. This makes it a flexible and scalable solution as your email volume grows.


  • Yes, the minimum purchase is 1 credit, which gives you 10,000 email sends for ₹1500.


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    We provide clear documentation and code samples for quick integration. You can choose between SMTP and REST API depending on your needs. Support is available to assist during the setup.


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    There’s no hard daily sending limit as long as your account has sufficient credits. However, we monitor for abuse and may apply rate limits in cases of suspicious activity to protect deliverability.


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    Credits typically do not expire quickly, but please refer to your specific plan or speak with our support team to confirm the validity duration.


  • Yes, you can purchase additional credits at any time through your dashboard. There are no penalties or restrictions for upgrading.


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    We offer email and chat support for all users, with priority support available for high-volume clients. Our team is here to assist with integration, troubleshooting, and best practices.