Frequently Asked Questions
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What are the requirements to have an Informational website?
You just need to have a domain, Contact Details, and a paragraph about the company or business. -
What is a Transaction Email Service?
A Transaction Email Service enables you to send automated, event-driven emails such as password resets, order confirmations, and account notifications. These emails are typically triggered by user actions and are essential for smooth user experience and communication.
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How does your service work?
Our service offers a robust API and SMTP gateway, allowing you to integrate and send transactional emails with ease. Whether you prefer direct SMTP or using a RESTful API, our platform is built to support both methods securely and reliably.
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What is the pricing structure?
We use a credit-based system. One credit costs ₹1500 and allows you to send up to 10,000 emails. This makes it a flexible and scalable solution as your email volume grows.
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Is there a minimum purchase requirement?
Yes, the minimum purchase is 1 credit, which gives you 10,000 email sends for ₹1500.
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How do I integrate the API into my system?
We provide clear documentation and code samples for quick integration. You can choose between SMTP and REST API depending on your needs. Support is available to assist during the setup.
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Is there a limit on how many emails I can send per day?
There’s no hard daily sending limit as long as your account has sufficient credits. However, we monitor for abuse and may apply rate limits in cases of suspicious activity to protect deliverability.
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Do credits expire?
Credits typically do not expire quickly, but please refer to your specific plan or speak with our support team to confirm the validity duration.
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Can I upgrade or purchase more credits anytime?
Yes, you can purchase additional credits at any time through your dashboard. There are no penalties or restrictions for upgrading.
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What support options are available?
We offer email and chat support for all users, with priority support available for high-volume clients. Our team is here to assist with integration, troubleshooting, and best practices.